Employer: Dierbegs
Location: Warsons Wood ,MO
The Pharmacy Cashier will assist the pharmacy department by gathering pertinent information, answering phones, and responding appropriately, while ensuring that each customer receives “Extra Step” customer service by:
- Welcoming each customer
- Calling them by name
- Taking care of their needs
- Thanking them
- Inviting them back
Essential Job Functions:
• Provide “Extra Step” customer service to every customer
• Work as a team with co-workers
• Initiate contact with customers and receive all necessary information regarding customer prescriptions and communicate ALL customer questions, concerns or special requests to the pharmacist.
• Use proper procedures to ensure the customer receives correct prescription package
• Willing to train for Pharmacy Technician position
• Assist customers with over-the-counter pharmaceutical supplies by ordering, stocking and maintaining shelves in pharmacy over-the-counter area. Use suggestive selling techniques when assisting customers.
• Maintain accurate cash control regarding overages and shortages
• Follow procedures to effectively operate Drive-Through
• Be knowledgeable of product location throughout the store to assist customers as needed
• Handle incoming and outgoing phone calls, using proper telephone techniques, from doctor’s offices, insurance providers, and patients regarding prescription refills and prior authorization
• Communicates compassion, sensitivity, and understanding while maintaining strict confidentiality
• File Will Call prescriptions alphabetically and completed prescription copies numerically
• Operate equipment (ex: phone system, computer, cash register, and signature capture device)
• Maintain the pharmacy department by filling vials, emptying trash, vacuuming, dusting, cleaning counters and performing other necessary duties
• Maintain established procedures concerning quality assurance and security of controlled substances
• Observe and report shoplifters
• Clean equipment and glassware according to prescribed methods following company guidelines and keeping work area sanitary using only company approved cleaners and equipment
• Work actions include standing for long periods of time, walking, bending, reaching, stooping, squatting, and climbing step stool
Job Requirements
Qualifications:
• Must be at least 16 years of age
• Must score at least 70% on Dierbergs Pharmacy Math Test
• Perform basic computer skills
• Must have successful application for State Pharmacy Tech License with State Board of Pharmacy through Dierbergs Pharmacy Department
• Communicate compassion, sensitivity and understanding while maintaining strict confidentiality
Expectations for all Dierbergs Associates:
• Conform to Dierbergs dress code, appearance, and personal hygiene standards. Beards not permitted. Visible tattoos must be covered and piercings, other than ears, must be removed. (Dress code for Demonstrators includes a white shirt, dark slacks and a Dierberg’s apron)
• Be flexible in scheduling (including weekends and holidays)
• Maintain prompt, regular, and dependable attendance as scheduled
• Comply with all federal, state, location regulations, and Dierbergs policies
• Associates in food handling departments are required to receive a Hepatitis A vaccination
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