Location : Orlando
About the job
Provide quick and efficient checkout services to satisfy customer needs and to strengthen IKEA's position as the best home furnishing store.
Your main tasks will include:
Understand the IKEA concept and how this impacts on your specific role.
Provide visitors with a positive shopping experience by ensuring customer convenience standards are met or exceeded
Process sales transactions accurately and efficiently
Implement the agreed annual action plan for your area of responsibility. Give feedback to your manager in order to influence future plans.
Demonstrate a good understanding of policies, routines and procedures with your area of responsibility.
Adhere to inventory control procedures and security policies
Reconcile cash drawer while maintaining proper audit trail
Support and develop co-operation with fellow co-workers specifically within your own function, through working closely together, sharing knowledge and showing understanding of each others responsibilities.
Use available resources to educate yourself on product features, services and customer interaction skills
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
Assume responsibility for other tasks and projects as they occur
YOUR PROFILE
Your knowledge, skills and experience include:
Knowledge/Experience:
Proactive and courteous customer approach
Good communication skills
Willingness to share your knowledge and learning
Mathematical skills
Interest in home furnishings
Computer aptitude
Experience/Education: 0-3 years experience
Ability to lift 50 lbs. (25 kg)
Capabilities/Motivation:
A passion for Home Furnishings
Maintain operational excellence
“Hands on approach”
Additional Information
Department: Customer Service
Report to: Frontline Manager and Frontline Team Leader
Work Location: Fast-paced, deadline driven, high volume retail store, service office, or distribution center
GROWING TOGETHER
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
Additional Information : There are 2 part-time positions available offering 12 to 20 hours each per week. Requires flexible availability inclusive of nights/weekends/dept. specific needs. Bilingual in English and Spanish helpful.
Job ID 146328BR
Removal Date 09/10/2012
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